1. click start and run of your pc ,input “C:\Documents and settings\all users\application data\microsoft\network\connections\pbk” enter ,then delete the ”rasphone” ,
C:\Users\(username)\AppData\Roaming\Microsoft\Network\Connections\Pbk(for vista)
reboot your pc ,plug MODEM and try to dial .
2. If the step 1 can not resolve this problem ,please right click the “my computer” and select properties.
3. click services and search the service named remote access connection manager, right click it and select properties.
4. click general and select the manual in the startup type item.
5. Then click start and OK.
6. if the service can not be started ,please start the below services first:
1,Remote Procedure Call (RPC)
2,Plug and Play
3,Telephony
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